{"id":230790,"date":"2024-07-26T06:32:29","date_gmt":"2024-07-26T06:32:29","guid":{"rendered":"https:\/\/daytoursecuador.com\/?page_id=230790"},"modified":"2026-09-09T06:28:09","modified_gmt":"2026-09-09T11:28:09","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/daytoursecuador.com\/es\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_fullwidth_code _builder_version=&#8221;4.27.8&#8243; 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0;padding-left:24px;position:relative;}<!-- [et_pb_line_break_holder] -->.terms-a-inner li::before{content:'\u25cf';position:absolute;left:0;color:var(--accent);font-weight:bold;}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.terms-subsection{margin:16px 0 14px 0;font-weight:700;color:var(--primary);font-size:0.95rem;}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->@media(max-width:768px){<!-- [et_pb_line_break_holder] -->    .terms-chapter{padding:36px 0;}<!-- [et_pb_line_break_holder] -->    .terms-chapter-container{padding:0 16px;}<!-- [et_pb_line_break_holder] -->    .terms-q{padding:16px 0;font-size:0.95rem;}<!-- [et_pb_line_break_holder] -->    .terms-a-inner{font-size:0.88rem;}<!-- [et_pb_line_break_holder] -->    .terms-intro{font-size:0.9rem;}<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<article class=\"terms-chapter\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"terms-chapter-container\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"terms-chapter-header\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-chapter-meta\"><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-chapter-kicker\">Legal Information<\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/p>\n<h2 class=\"terms-chapter-title\">Terms &#038; Conditions<\/h2>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <pee class=\"terms-intro\"><strong>El Day Tour<\/strong> is a registered brand of SoySur Travel Group. We design and sell tours in Ecuador and deliver them together with carefully selected local partners. By booking with us, you accept these Terms &#038; Conditions and our Booking, Payment &#038; Cancellation Policy. Please read both before you book.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"terms-list\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms1\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms1')\"><!-- [et_pb_line_break_holder] -->                    1. How we work<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>El Day Tour is your contact and the company you book with. We plan the tours, sell them, confirm your booking, and handle your questions before, during and after your trip.<\/pee><!-- [et_pb_line_break_holder] -->                        <pee>We are responsible for what we promise you: accurate tour descriptions, correct bookings, clear communication, and selecting properly licensed and insured partners. Our partners are responsible for the safe, professional delivery of the service on the day in our name. Each party is responsible within its own area.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms2\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms2')\"><!-- [et_pb_line_break_holder] -->                    2. Who these terms apply to<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>These terms apply to everyone in your booking. If you book for other people, you confirm that you have their permission and that you have shared these terms with them. You are responsible for the payment and for the accuracy of the information given for every participant.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms3\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms3')\"><!-- [et_pb_line_break_holder] -->                    3. Booking and confirmation<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee><strong>Your booking is confirmed as soon as your payment is completed.<\/strong><\/pee><!-- [et_pb_line_break_holder] -->                        <pee>In rare cases we may need to cancel or modify a confirmed booking \u2014 for example if the date is unexpectedly full, if a price or tour detail was displayed incorrectly, or if the tour cannot be run safely for you based on the information you have given us. If this happens we will contact you as soon as possible to define a suitable solution.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms4\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms4')\"><!-- [et_pb_line_break_holder] -->                    4. Information you give us<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>You confirm that the information you give us is true and complete. We pass on the details our partners need to run your tour safely, including relevant health information.<\/pee><!-- [et_pb_line_break_holder] -->                        <pee>If you do not tell us about a <strong>relevant health condition or limitation,<\/strong> we and our partners cannot prepare for it. In that case we are not responsible for problems that arise from it, and we reserve the right to end your participation on the day without a refund if it is unsafe for you to continue.<\/pee><!-- [et_pb_line_break_holder] -->                        <pee>If you are unsure whether a condition is relevant, tell us. We would rather know.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms5\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms5')\"><!-- [et_pb_line_break_holder] -->                    5. Travel Insurance<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee><strong>Travel insurance.<\/strong> We strongly recommend <strong>comprehensive travel insurance<\/strong> covering medical treatment, emergency evacuation and trip cancellation. <strong>Medical care in remote areas of Ecuador is limited and evacuation can be expensive.<\/strong><\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms6\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms6')\"><!-- [et_pb_line_break_holder] -->                    6. Minors<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee><strong>Participants under 18<\/strong> must be accompanied by a parent or legal guardian, who is responsible for their supervision and conduct throughout the tour. Some tours have minimum ages for safety reasons \u2014 these are stated on the tour page. Please contact us before booking if you are not sure and travelling with children.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms7\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms7')\"><!-- [et_pb_line_break_holder] -->                    7. Risks you accept<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>Our tours take place outdoors and often in remote parts of Ecuador. <strong>No tour operator can remove every risk from this kind of travel.<\/strong> By booking, you accept the ordinary risks that come with the activities you have chosen. You take part voluntarily and at your own risk.<\/pee><!-- [et_pb_line_break_holder] -->                        <pee><strong>Serious injury and death are always a possibility.<\/strong> We cannot accept responsibility where this results from environmental situations, from your own actions, from a health condition you have, or from any cause outside our control. Please travel with insurance that covers medical treatment, emergency evacuation and repatriation.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms8\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms8')\"><!-- [et_pb_line_break_holder] -->                    8. Our responsibility, and its limits<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee><strong>We are responsible for:<\/strong><\/pee><!-- [et_pb_line_break_holder] -->                        <\/p>\n<ul><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>describing our tours accurately, including difficulty, duration and altitude<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>confirming your booking correctly and on the dates agreed<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>selecting partners who hold valid Ecuadorian tourism licences and current insurance<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>passing your relevant health and access information to the partner delivering your tour<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>telling you promptly about cancellations, delays or significant changes<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>handling your payment and any refund correctly<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>helping you resolve problems that arise during your tour<\/li>\n<p><!-- [et_pb_line_break_holder] -->                        <\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <pee><strong>We are not responsible for:<\/strong><\/pee><!-- [et_pb_line_break_holder] -->                        <\/p>\n<ul><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>loss, theft or damage to your personal belongings<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>injury or loss caused by your own actions, including ignoring safety instructions<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>delays, cancellations or changes caused by weather, road conditions, traffic, strikes or the acts of authorities<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>costs you incur outside the tour<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>services you arrange yourself with third parties<\/li>\n<p><!-- [et_pb_line_break_holder] -->                        <\/ul>\n<p><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms9\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms9')\"><!-- [et_pb_line_break_holder] -->                    9. Belongings<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee><strong>Keep your belongings with you and secure.<\/strong> Do not leave valuables unattended in vehicles or public areas. Travel insurance is the only protection for loss or theft.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms10\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms10')\"><!-- [et_pb_line_break_holder] -->                    10. Safety and your conduct on tour<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee><strong>Your guide is responsible for the group&#8217;s safety and has authority over how the day runs.<\/strong> Guides may change the route, shorten an activity, or stop the tour if conditions require it. You must follow their instructions.<\/pee><!-- [et_pb_line_break_holder] -->                        <pee>We may end your participation, without a refund, if you:<\/pee><!-- [et_pb_line_break_holder] -->                        <\/p>\n<ul><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>ignore safety instructions after being asked to follow them<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>are under the influence of alcohol or drugs<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>behave in a way that threatens, harasses or endangers others<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>damage property or break Ecuadorian law<\/li>\n<p><!-- [et_pb_line_break_holder] -->                        <\/ul>\n<p><!-- [et_pb_line_break_holder] -->                        <pee>If your participation ends this way, you are responsible for your own return transport and any costs that follow.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms11\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms11')\"><!-- [et_pb_line_break_holder] -->                    11. Respecting the environment and local communities<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>Many of our tours visit national parks, protected areas and indigenous community land. <strong>You agree to:<\/strong><\/pee><!-- [et_pb_line_break_holder] -->                        <\/p>\n<ul><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>take your waste with you<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>stay on marked paths<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>leave plants, rocks and archaeological material where they are<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>keep your distance from wildlife and never feed wild animals<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>follow your guide&#8217;s instructions and respect local rules and customs<\/li>\n<p><!-- [et_pb_line_break_holder] -->                        <\/ul>\n<p><!-- [et_pb_line_break_holder] -->                        <pee>Ecuadorian authorities can fine individuals for breaking environmental rules. Those fines are your responsibility.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms12\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms12')\"><!-- [et_pb_line_break_holder] -->                    12. Changes to tours<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>Tours run in a natural environment and conditions can change. <strong>Routes, stops, timings and guides may change<\/strong> for reasons of weather, safety, access or availability. We will tell you about significant changes as early as we can.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms13\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms13')\"><!-- [et_pb_line_break_holder] -->                    13. Media Content<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>We and our partners sometimes take photographs and videos on tour for our website and social media. Tell your guide at the start of the day if you do not wish to appear, and we will respect that. If a photograph of you is already published and you want it removed, email us and we will remove it.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms14\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms14')\"><!-- [et_pb_line_break_holder] -->                    14. Complaints<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>If something is wrong during your tour, tell your guide immediately. Most problems can be solved on the spot, and we cannot fix a problem we do not know about.<\/pee><!-- [et_pb_line_break_holder] -->                        <pee>If it is not resolved, contact us immediately within <strong>24 hours<\/strong> of your tour, with your booking reference and a description of what happened. We will acknowledge and give you a full response to your complaint within <strong>2 working days.<\/strong><\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms15\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms15')\"><!-- [et_pb_line_break_holder] -->                    15. Your personal data<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <\/p>\n<div class=\"terms-subsection\">What we collect<\/div>\n<p><!-- [et_pb_line_break_holder] -->                        <pee>Name, contact details, passport details, date of birth, emergency contact, payment information, health information you give us, and your preferences and requests.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <\/p>\n<div class=\"terms-subsection\">Why we use it<\/div>\n<p><!-- [et_pb_line_break_holder] -->                        <pee>To confirm and deliver your booking, to communicate with you, to meet Ecuadorian tourism and tax obligations, and \u2014 only if you have agreed \u2014 to send you marketing.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <\/p>\n<div class=\"terms-subsection\">Who we share it with<\/div>\n<p><!-- [et_pb_line_break_holder] -->                        <pee>The local partner delivering your tour, and only what they need to run it safely. Our payment providers. Insurers and emergency services if there is an incident. Authorities where the law requires it. We do not sell your personal data.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <\/p>\n<div class=\"terms-subsection\">How long we keep it<\/div>\n<p><!-- [et_pb_line_break_holder] -->                        <pee>Booking and financial records for 7 years, as Ecuadorian tax law requires. Health information is deleted after your tour unless we need it for an ongoing incident or claim. Marketing contact details until you unsubscribe.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <\/p>\n<div class=\"terms-subsection\">Your rights<\/div>\n<p><!-- [et_pb_line_break_holder] -->                        <pee>You can ask us for a copy of your data, ask us to correct or delete it, withdraw consent for marketing, or object to how we use it.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <\/p>\n<div class=\"terms-subsection\">Security<\/div>\n<p><!-- [et_pb_line_break_holder] -->                        <pee>We use encrypted connections and restricted access. In the unlikely event of a hacking event and if a breach affects your data we will inform you promptly.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms16\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms16')\"><!-- [et_pb_line_break_holder] -->                    16. Changes to these terms<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>We may update these terms from time to time. The current version is always the one published on our website.<\/pee><!-- [et_pb_line_break_holder] -->                        <pee><strong>Changes never apply to bookings already made.<\/strong> Your booking is governed by the terms in force on the day we confirmed it. If you want a copy of those terms, ask us and we will send them.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms17\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms17')\"><!-- [et_pb_line_break_holder] -->                    17. Law and disputes<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>These terms are governed by the laws of Ecuador.<\/pee><!-- [et_pb_line_break_holder] -->                        <pee>Where we are liable, <strong>our liability is limited to the amount you paid us for the affected tour,<\/strong> except where the law does not permit that limit.<\/pee><!-- [et_pb_line_break_holder] -->                        <pee>If you have a dispute with us, please write to us first at <strong>ecuador@eldaytour.com<\/strong> so we can try to resolve it directly. We will respond within <strong>30 days.<\/strong><\/pee><!-- [et_pb_line_break_holder] -->                        <pee>If we cannot resolve it, either of us may propose mediation before taking any other step. Mediation is voluntary and either side may decline.<\/pee><!-- [et_pb_line_break_holder] -->                        <pee>If the dispute is still unresolved, it may be brought before the competent courts of Quito, Ecuador.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms18\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms18')\"><!-- [et_pb_line_break_holder] -->                    18. If part of these terms cannot be applied<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>If any part of these terms is found to be invalid or unenforceable, the rest remains in force, and that part will be applied in the way closest to its original intention that the law allows.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div style=\"margin-top:48px;padding-top:32px;border-top:0px solid var(--border);text-align:center;\"><!-- [et_pb_line_break_holder] -->            <pee style=\"margin:0;font-family:var(--font-head);font-size:0.9rem;color:var(--text);\"><strong>Questions?<\/strong><\/pee><!-- [et_pb_line_break_holder] -->            <pee style=\"margin:8px 0 0;font-size:0.92rem;color:var(--text);font-family:var(--font-body);\">Contact us at <strong>ecuador@eldaytour.com<\/strong><\/pee><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->function toggleTerms(id) {<!-- [et_pb_line_break_holder] -->    const item = document.getElementById(id);<!-- [et_pb_line_break_holder] -->    const isOpen = item.classList.contains('is-open');<!-- [et_pb_line_break_holder] -->    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0;padding-left:24px;position:relative;}<!-- [et_pb_line_break_holder] -->.terms-a-inner li::before{content:'\u2192';position:absolute;left:0;color:var(--accent);font-weight:bold;}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.terms-a-inner a{color:var(--accent);text-decoration:none;font-weight:600;}<!-- [et_pb_line_break_holder] -->.terms-a-inner a:hover{text-decoration:underline;}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->@media(max-width:768px){<!-- [et_pb_line_break_holder] -->    .terms-chapter{padding:36px 0;}<!-- [et_pb_line_break_holder] -->    .terms-chapter-container{padding:0 16px;}<!-- [et_pb_line_break_holder] -->    .terms-q{padding:16px 0;font-size:0.95rem;}<!-- [et_pb_line_break_holder] -->    .terms-a-inner{font-size:0.88rem;}<!-- [et_pb_line_break_holder] -->    .terms-disclaimer{font-size:0.85rem;}<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<article class=\"terms-chapter\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"terms-chapter-container\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"terms-chapter-header\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-chapter-meta\"><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-chapter-kicker\">Legal Information<\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/p>\n<h2 class=\"terms-chapter-title\">Terms &#038; Conditions<\/h2>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <pee class=\"terms-disclaimer\"><strong>El Day Tour\u00ae<\/strong> is a registered brand within the SoySur Travel Group. El Day Tour\u00ae specializes in locally operated day tours in Ecuador, as well as providing tailor-made itineraries and private services throughout the country. By booking with El Day Tour\u00ae, you agree to comply with and be bound by these Terms and Conditions.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"terms-list\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms1\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms1')\"><!-- [et_pb_line_break_holder] -->                    Booking Confirmation<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>Your booking is confirmed once El Day Tour\u00ae receives full payment. Upon confirmation, you will receive a booking confirmation email containing essential details <strong>within 24 hours<\/strong>.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms2\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms2')\"><!-- [et_pb_line_break_holder] -->                    Booking, Payment &#038; Cancellation Policy<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>For detailed information on booking, payment terms, and cancellation policies, please visit our <a href=\"https:\/\/daytoursecuador.com\/booking-payment-and-cancellation-policy\/\" target=\"_blank\">Booking, Payment &#038; Cancellation Policy page<\/a>.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms3\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms3')\"><!-- [et_pb_line_break_holder] -->                    Travel Insurance<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>We strongly advise and encourage the purchase of <strong>comprehensive travel insurance<\/strong>. Travel insurance provides coverage for a wide range of unforeseen circumstances that may arise before or during your trip, including but not limited to trip cancellations, medical emergencies, baggage loss or delay, and other unexpected events.<\/pee><!-- [et_pb_line_break_holder] -->                        <pee>By obtaining travel insurance, you safeguard yourself against financial losses and mitigate risks associated with travel disruptions. While we take every precaution to ensure the smooth operation of our tours, having travel insurance offers an additional layer of protection and assurance.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms4\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms4')\"><!-- [et_pb_line_break_holder] -->                    Personal Belongings<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>El Day Tour\u00ae is <strong>not responsible for any loss, theft, or damage<\/strong> to personal belongings, including cameras, electronic devices, clothing, and valuables, during the tour.<\/pee><!-- [et_pb_line_break_holder] -->                        <pee>It is <strong>your responsibility<\/strong> to safeguard your belongings at all times and to ensure that they are securely stored when not in use.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms5\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms5')\"><!-- [et_pb_line_break_holder] -->                    Responsibility Release<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>While every effort is made to ensure the safety and enjoyment of our guests, El Day Tour\u00ae will <strong>not be liable<\/strong> for any injury, loss, damage, delay, inconvenience, or other irregularity resulting from:<\/pee><!-- [et_pb_line_break_holder] -->                        <\/p>\n<ul><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>Force majeure or any other event beyond our control<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>The actions or negligence of any third-party service providers<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>Your failure to comply with instructions or travel documentation requirements<\/li>\n<p><!-- [et_pb_line_break_holder] -->                        <\/ul>\n<p><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms6\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms6')\"><!-- [et_pb_line_break_holder] -->                    Acceptance of Risk &#038; Health Disclaimer<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>While participating in activities organized by El Day Tour\u00ae, you must recognize and acknowledge the <strong>inherent risks<\/strong> associated with travel itineraries and activities in specific destinations. These include potential exposure to wildlife, insects, adverse weather conditions, rough terrain, and physical exertion.<\/pee><!-- [et_pb_line_break_holder] -->                        <!-- [et_pb_line_break_holder] -->                        <pee>Ensuring your physical fitness to partake in these activities is paramount. By booking with El Day Tour\u00ae, <strong>you accept these risks<\/strong> and agree to release El Day Tour\u00ae and its affiliates from any liability for any medical emergencies, injuries, illnesses, or allergic reactions that may arise during the tour.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <pee><strong>It is strongly advised to:<\/strong><\/pee><!-- [et_pb_line_break_holder] -->                        <\/p>\n<ul><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>Seek guidance from a medical professional before your trip<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>Obtain necessary vaccinations and medications prior to your journey<\/li>\n<p><!-- [et_pb_line_break_holder] -->                        <\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <pee>In the tragic event of death during the tour, El Day Tour\u00ae bears no responsibility for circumstances leading to or resulting from the demise, encompassing accidents, illnesses, or unforeseen incidents. The estate and heirs of the deceased hereby release and discharge El Day Tour\u00ae, its employees, agents, and affiliates from any claims or liabilities stemming from the incident. This extends to indemnifying and absolving El Day Tour\u00ae from legal actions, damages, or expenses incurred due to the death. This release holds legal weight and applies comprehensively.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms7\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms7')\"><!-- [et_pb_line_break_holder] -->                    Environmental Conservation<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>As a traveler with El Day Tour\u00ae, you agree to respect and adhere to all environmental conservation guidelines and regulations set forth by local authorities and tour guides. This includes:<\/pee><!-- [et_pb_line_break_holder] -->                        <\/p>\n<ul><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>Refraining from littering or damaging vegetation<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>Not disturbing wildlife or engaging in activities that harm the natural ecosystem<\/li>\n<p><!-- [et_pb_line_break_holder] -->                            <\/p>\n<li>Following all guide instructions regarding environmental protection<\/li>\n<p><!-- [et_pb_line_break_holder] -->                        <\/ul>\n<p><!-- [et_pb_line_break_holder] -->                        <pee><strong>El Day Tour\u00ae reserves the right to terminate your participation if you fail to comply with these guidelines.<\/strong><\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms8\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms8')\"><!-- [et_pb_line_break_holder] -->                    Data Privacy Statement<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>At El Day Tour\u00ae, we take your privacy seriously.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <pee><strong>Information We Collect:<\/strong> We collect personal information such as your name, contact details, payment information, and any other information you provide when booking or using our services.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <pee><strong>How We Use Your Information:<\/strong> We use your information to process bookings, provide services, communicate with you, improve our services, and comply with legal obligations.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <pee><strong>Data Sharing:<\/strong> We may share your information with third-party service providers who assist us. We do not sell your personal information to third parties.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <pee><strong>Data Security:<\/strong> We employ appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <pee><strong>Your Rights:<\/strong> You have the right to access, correct, or delete your personal information. You may also object to or restrict the processing of your information.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <pee><strong>Consent &#038; Updates:<\/strong> By providing your personal information, you consent to the collection and use as described. We may update this statement; changes are effective when posted on our website.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms9\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms9')\"><!-- [et_pb_line_break_holder] -->                    Dispute Resolution<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee>In the event of any disputes arising from these Terms and Conditions, both parties agree to resolve them amicably through negotiation with open and transparent communication. Should negotiation fail, parties may opt for alternative dispute resolution methods such as mediation or arbitration.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"terms-item\" id=\"terms10\"><!-- [et_pb_line_break_holder] -->                <button class=\"terms-q\" onclick=\"toggleTerms('terms10')\"><!-- [et_pb_line_break_holder] -->                    Governing Law &#038; Modifications<!-- [et_pb_line_break_holder] -->                    <span class=\"terms-chevron\">\u203a<\/span><!-- [et_pb_line_break_holder] -->                <\/button><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"terms-a\"><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"terms-a-inner\"><!-- [et_pb_line_break_holder] -->                        <pee><strong>Governing Law:<\/strong> This Agreement shall be governed by and construed in accordance with the <strong>laws of Ecuador<\/strong>.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                        <pee><strong>Modifications:<\/strong> El Day Tour\u00ae reserves the right to modify or update these terms at any time. It is your responsibility to review these terms periodically for any changes. By booking with us, you agree to comply with these Terms and Conditions.<\/pee><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div style=\"margin-top:48px;padding-top:32px;border-top:0px solid var(--border);text-align:center;\"><!-- [et_pb_line_break_holder] -->            <pee style=\"margin:0;font-family:var(--font-head);font-size:0.9rem;color:var(--text);\"><strong>Questions?<\/strong><\/pee><!-- [et_pb_line_break_holder] -->            <pee style=\"margin:8px 0 0;font-size:0.92rem;color:var(--text);font-family:var(--font-body);\">Contact us at <strong>ecuador@eldaytour.com<\/strong><\/pee><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->function toggleTerms(id) {<!-- [et_pb_line_break_holder] -->    const item = document.getElementById(id);<!-- [et_pb_line_break_holder] -->    const isOpen = item.classList.contains('is-open');<!-- [et_pb_line_break_holder] -->    document.querySelectorAll('.terms-item.is-open').forEach(c => c.classList.remove('is-open'));<!-- [et_pb_line_break_holder] -->    if (!isOpen) item.classList.add('is-open');<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Header &#038; Contact Form&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; disabled=&#8221;on&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;cdafb266-6a08-47c0-9b0d-c315ef574977&#8243; header_4_font=&#8221;&#8211;et_global_body_font|700||on|||||&#8221; header_4_text_color=&#8221;gcid-secondary-color&#8221; header_4_font_size=&#8221;24px&#8221; global_colors_info=&#8221;{%22gcid-c515c2e5-3fd0-4426-90da-e434a88a980d%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22header_4_text_color%22%93}&#8221;]<\/p>\n<h4>Policies<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;44696cd9-c09a-4d47-ba47-a0ce75656065&#8243; header_font=&#8221;&#8211;et_global_heading_font|700|||||||&#8221; header_text_color=&#8221;#333333&#8243; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Terms and conditions<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;8cbb773b-82ff-4f9e-b6e2-512ff3cd3fe9&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div data-message-author-role=\"assistant\" data-message-id=\"bbee3f09-31f9-4d6a-a468-27b252c13994\" dir=\"auto\" class=\"min-h-[20px] text-message flex flex-col items-start whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 juice:w-full juice:items-end overflow-x-auto gap-2\">\n<div class=\"flex w-full flex-col gap-1 juice:empty:hidden juice:first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p><span style=\"font-weight: 400;\">These Terms and Conditions govern the use of services offered by El Day Tour\u00ae, a registered brand within the SoySur Travel Group. El Day Tour\u00ae specializes in locally operated day tours in various countries, as well as providing tailor-made itineraries and private services throughout these locations. By booking with El Day Tour\u00ae, you agree to comply with and be bound by these Terms and Conditions.<\/span><\/p>\n<ol>\n<li><b> Region<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">These Terms and Conditions are being revised and adjusted to comply with Ecuadorian laws and are valid only for tours operated within Ecuador.<\/span><\/p>\n<ol start=\"2\">\n<li><b> Booking Confirmation<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Your booking is confirmed once El Day Tour\u00ae receives a full payment.<\/span><\/p>\n<ol start=\"3\">\n<li><b> Booking, Payment, and Cancellation Policy<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">These policies are customized based on the specific tour you select with El Day Tour\u00ae. For detailed information, please contact one of our representatives. Our booking, payment, and cancellation policies will be equally important and will complement these Terms and Conditions.<\/span><\/p>\n<ol start=\"4\">\n<li><b> Insurance<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">As part of our commitment to ensuring your peace of mind throughout your travel experience, we strongly advise and encourage the purchase of comprehensive travel insurance. Travel insurance provides coverage for a wide range of unforeseen circumstances that may arise before or during your trip, including but not limited to trip cancellations, medical emergencies, baggage loss or delay, and other unexpected events. By obtaining travel insurance, you safeguard yourself against financial losses and mitigate risks associated with travel disruptions. While we take every precaution to ensure the smooth operation of our tours, having travel insurance offers an additional layer of protection and assurance.<\/span><\/p>\n<ol start=\"5\">\n<li><b> Personal Belongings<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">El Day Tour\u00ae is not responsible for any loss, theft, or damage to personal belongings, including but not limited to cameras, electronic devices, clothing, and valuables, during the tour. It is your responsibility to safeguard your belongings at all times and to ensure that they are securely stored when not in use.<\/span><\/p>\n<ol start=\"6\">\n<li><b> Responsibility Release<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">While every effort is made to ensure the safety and enjoyment of our guests, El Day Tour\u00ae will not be liable for any injury, loss, damage, delay, inconvenience, or other irregularity resulting from:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Force majeure or any other event beyond our control.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The actions or negligence of any third-party service providers.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your failure to comply with instructions or travel documentation requirements.<\/span><\/li>\n<\/ul>\n<ol start=\"7\">\n<li><b> Acceptance of Risk and Health Disclaimer<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">While participating in activities organized by El Day Tour\u00ae, it is essential to recognize and acknowledge the inherent risks associated with travel itineraries and activities in specific destinations. These include potential exposure to wildlife, insects, adverse weather conditions, rough terrain, and physical exertion. Ensuring your physical fitness to partake in these activities is paramount. By booking with El Day Tour\u00ae, you accept these risks and agree to release El Day Tour\u00ae and its affiliates from any liability for any medical emergencies, injuries, illnesses, or allergic reactions that may arise during the tour. It is strongly advised to seek guidance from a medical professional and obtain necessary vaccinations and medications prior to embarking on your journey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the tragic event of death during the tour, El Day Tour\u00ae bears no responsibility for circumstances leading to or resulting from the demise, encompassing accidents, illnesses, or unforeseen incidents. The estate and heirs of the deceased hereby release and discharge El Day Tour\u00ae, its employees, agents, and affiliates from any claims or liabilities stemming from the incident. This extends to indemnifying and absolving El Day Tour\u00ae from legal actions, damages, or expenses incurred due to the death. This release of responsibility holds legal weight and applies comprehensively, binding the estate, heirs, and assigns of the deceased.<\/span><\/p>\n<ol start=\"8\">\n<li><b> Environmental Conservation<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">As a traveler of El Day Tour\u00ae, you agree to respect and adhere to all environmental conservation guidelines and regulations set forth by the local authorities and the tour guides. This includes but is not limited to refraining from littering, damaging vegetation, disturbing wildlife, or engaging in any activities that may harm the natural ecosystem. El Day Tour\u00ae reserves the right to terminate your participation in the tour if you fail to comply with these guidelines.<\/span><\/p>\n<ol start=\"9\">\n<li><b> Data Privacy Statement<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">At El Day Tour\u00ae, we take your privacy seriously. This Data Privacy Statement explains how we collect, use, disclose, and protect your personal information.<\/span><\/p>\n<p><b>Information We Collect<\/b><span style=\"font-weight: 400;\">:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">We collect personal information such as your name, contact details, payment information, and any other information you provide to us when you make a booking or use our services.<\/span><\/p>\n<p><b>How We Use Your Information<\/b><span style=\"font-weight: 400;\">:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">We use your information to process bookings, provide services, communicate with you, improve our services, and comply with legal obligations.<\/span><\/p>\n<p><b>Data Sharing<\/b><span style=\"font-weight: 400;\">:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">We may share your information with third-party service providers who assist us in delivering our services. We do not sell your personal information to third parties.<\/span><\/p>\n<p><b>Data Security<\/b><span style=\"font-weight: 400;\">:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">We employ appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You have the right to access, correct, or delete your personal information. You may also object to or restrict the processing of your information. By providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this Data Privacy Statement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We may update this Data Privacy Statement from time to time. Any changes will be effective when posted on our website.<\/span><\/p>\n<ol start=\"10\">\n<li><b> Dispute Resolution<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">In the event of any disputes arising from these Terms and Conditions, both parties agree to make every effort to resolve them amicably through negotiation. This negotiation process shall involve open and transparent communication with the aim of reaching a mutually satisfactory resolution. Should the parties fail to reach an agreement through negotiation, they may opt for alternative dispute resolution methods such as mediation or arbitration.<\/span><\/p>\n<ol start=\"11\">\n<li><b> Governing Law<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">This Agreement shall be governed by and construed in accordance with the laws of Ecuador.<\/span><\/p>\n<ol start=\"12\">\n<li><b> Amendments to Terms<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">El Day Tour\u00ae reserves the right to modify or update these terms at any time without prior notice. It is your responsibility to review these terms periodically for any changes.<\/span><\/p>\n<ol start=\"13\">\n<li><b> Contact Information<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">For any questions or concerns regarding these terms, please contact us at\u00a0ecuador@eldaytour.com.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thank you for choosing El Day Tour\u00ae for your upcoming trip to Ecuador. We look forward to delivering an unforgettable experience.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PoliciesTerms and conditions These Terms and Conditions govern the use of services offered by El Day Tour\u00ae, a registered brand within the SoySur Travel Group. El Day Tour\u00ae specializes in locally operated day tours in various countries, as well as providing tailor-made itineraries and private services throughout these locations. 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